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Cisco
Cisco is the worldwide leader in networking that transforms
how people connect, communicate, and collaborate. Since 1984,
Cisco has led in the innovation of IP-based networking technologies,
including routing, switching, security, TelePresence, unified
communications, video, and wireless. The company's responsible
business practices help ensure accountability, business sustainability,
and environmentally conscious operations and products.
Cisco Service Provider Video Technology Group
The Cisco Service Provider Video Technology Group is a leading
supplier of transmission networks for broadband access to
the home, digital set-tops, data and voice cable modems, and
digital interactive subscriber systems for video, high-speed
Internet and voice over IP (VoIP) networks, systems integration
expertise, and worldwide customer service and support. The
SPVTG, created following the acquisition of Scientific Atlanta
by Cisco, continues to lead the video content delivery initiatives
of the company, helping operators make the transition from
video, voice, and data service providers to organizations
that deliver entertainment, communications, and information
experiences designed to change the way people work, live,
play, and learn.
Cisco Customer Advocacy
Customer Advocacy (CA) is the organization behind the award
winning Cisco Services business. We are the advocates for
Cisco customers and it is our mission to accelerate customer
success with Cisco through innovative services and world class
people, processes, tools, and partners. CA for video service
providers has its origins in the former Scientific Atlanta
SciCare Services organization, which helped service providers
launch networks and services, expand, upgrade and build networks,
integrate Scientific Atlanta technology with third-party and
legacy products, manage key projects, plan, design, test,
certify, operate and maintain network systems and train staff
members on the latest broadband technologies and techniques.
Job description
As a member of the Field Engineering team, you are involved
in the installation, testing, commissioning and troubleshooting
of new and existing systems such as Digital Head-ends, IP
distribution networks and other broadband systems that bring
content to the user. You are a technical product and system
specialist, but also a good hands-on person who knows how
to solve issues on the spot. As you are continuously dealing
with our customers your professionalism contributes to our
excellent reputation.
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